STORE POLICY
In case of anything going horribly, terribly wrong...
This is your plan B!
OUR SHIPPING POLICY
How We Do It
Next day first class shipping via Royal Mail.
Currently all items are set be UK only by default. However, if you wish for worldwide shipping then please contact me directly in order to make arrangements.
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Guidelines on all standard collage packs:
1st class next day shipping: £2.50
RETURNS AND REFUNDS
How It Works
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If your collage order is lost in the mail, do contact Royal mail with the tracking number you are provided with upon notification of your item being shipped. If the item is damaged in the post i can offer a 50% refund as well as a replacement collage, free of charge, just drop me a line.
In the case of a portraiture piece being lost or damaged, i can offer a 25% discount only as the work hours it takes to create a realistic piece and the materials i use are non-refundable.
These are however, very unlikely scenarios as i post first class tracked through Royal Mail, but i am very flexible in the event of something going horribly, terribly wrong, so:
If you can’t find the information you’re looking for - please don’t hesitate to contact me!